Your privacy, security and medical confidentiality are priorities in every service provided through Dr. Rubem Citton Medical Care.

We are committed to handling your personal and medical information with transparency, professional responsibility and strict confidentiality.

We collect only the information necessary to provide safe, personalized and professional medical care.

This may include:

• Full name
• Email address
• Phone number / WhatsApp
• Information submitted through contact forms
• Scheduling information
• Information shared during online or in-person consultations
• Basic website navigation and usage data

Collected information may be used for:

• Appointment scheduling and confirmations
• Patient communication
• Medical services and telemedicine
• Issuing medical documents when applicable
• Website security and user experience improvements
• Legal and regulatory compliance

We never sell personal or medical information.

All information shared during consultations, telemedicine appointments or digital communications is treated with professional confidentiality and ethical responsibility.

We follow applicable Brazilian medical regulations and professional confidentiality standards.

This website may use cookies and similar technologies to:

• improve user experience;
• analyze website traffic and performance;
• ensure proper platform functionality.

You may disable cookies directly in your browser settings at any time.

Information may only be shared when strictly necessary for:

• scheduling platforms;
• payment processing;
• technology support services;
• legal and regulatory obligations.

All partners and providers involved are expected to maintain appropriate data protection standards.

We adopt reasonable technical and organizational measures to protect your information against:

• unauthorized access;
• loss;
• alteration;
• improper disclosure;
• misuse.

While no system is entirely risk-free, we continuously seek to maintain high standards of digital security and confidentiality.

Under applicable data protection laws, you may request:

• access to your personal data;
• correction or updates;
• deletion where applicable;
• withdrawal of consent;
• information regarding data processing.

Requests may be submitted through the contact information below.

Some services may assist international travelers or Brazilian patients abroad.

Certain digital platforms may involve international data processing while maintaining appropriate confidentiality and security standards.

This Policy may be updated periodically to reflect operational, technological or regulatory improvements.

The latest version will always be available at:

www.drrubemcitton.com/privacy

For privacy or data protection inquiries:

📧 contato@drrubemcitton.com

www.drrubemcitton.com